We will guide you the returning instruction for replacement. Once we receive your returning unit, we will investigate the unit within 7 days. We care about our valued buyers, if you have any questions, our Customer Service staffs will be very glad to help you.
We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. The item "SUNSUN Aquarium External Canister Filter Fish Water Tank Pond HW-7 Series 15-45W" is in sale since Monday, May 1, 2017. This item is in the category "Pet Supplies\Fish\Water Pumps". The seller is "youngshop" and is located in Shenzhen. This item can be shipped to Australia, North, South, or Latin America, all countries in Europe, all countries in continental Asia, New Zealand.